Water Treatment Guide

Guide To Maintaining Your Spa

Water Quality Problem Solver

Problem Possible Causes Solutions Cloudy Water Dirty Filters Improper sanitization Build of non filterable waste/organic matter Overused/old water Suspended particles/organic matter Rinse filters, clean with filter cleaner or replace. Add sanitizer and maintain level of 3-5ppm. Shock spa with shimmer/energise to remove. Drain, clean and refill spa. Adjust pH/ and or alkalinity with pH+, pH- or Total Alkalinity+ Water Odour Excessive Organics in water Improper sanitization Low pH Shock spa with shimmer/energise Add sanitizer and maintain level of 3-5ppm Adjust with pH plus to gain level of 7.2-7.6 Chlorine Odour Chloramine level too high Low pH Shock spa with shimmer/energise Adjust with pH plus to level of 7.2-7.6 Musty Odour Bacteria or algae growth Shock spa with shimmer/energise. If problem persists – drain, clean and refill Scum ring around spa Build up of oils and dirt Wipe off scum with clean cloth. Use waterline cleaning gel to assist and protect spa shell Foaming Build up of contaminants, body oils and cosmetic products Treat with Spa no foam Eye Irritation High level of organic pollution/waste pH is outside acceptable range Shock spa water with shimmer/energise Adjust with pH+ or pH- to level of 7.2-7.6 Scale Total alkalinity and/or pH too high High calcium content in water Adjust with pH reducer and clean spa with gel. Add stain and scale inhibitor and balance the water using pH/Alkalinity increaser or pH/Alkalinity reducer

Chemical Safety

1. Always read the instructions carefully. 2. Always add chemicals to water, not water to chemicals. 3. Water balance chemicals should be pre-dissolved in a bucket of spa water, then added carefully. 4. Never mix chemicals together. Add chemicals to your spa water one at a time. 5. Always rinse cups/spoons before measuring next product. 6. Store chemicals in a cool, dry place, out of reach of children. 7. Always replace the lids securely. 8. Do not smoke near the chemicals. 9. After adding any chemical, wait 15 minutes before re-testing. Adjust again if necessary. 10. In case of accidental contact, or if chemicals are swallowed, follow the instructions on the relevant chemical container.